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職位描述
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Platform Operation Specialist
Mission
Mission
Monitor the E-Invoice
platform performance and stability to ensure the business continuity with speed
and high quality. Work with project team and business team to deploy the new features
in the current platform with agile working way. Drive the upstream and downstream
process improvement activities, including automation standardization and simplification.
Responsibility:
Master the E-Invoice platform
technical logic and mapping to business process data flow.
Understand the business operation
and can practice on the invoice issuing process.
Monitor the platform
performance and manage the SLA with 3rd party and IT/CYS.
Work with project team to
build up the platform supporting system and update the standards
accordingly.
Monitor the daily business
operation, tracker the issue until the resolution within business priority.
Use data to present the platform
performance and business operations, capture the opportunities from the
data and can drive the CAPA (corrective and predicative actions) and root
cause analysis and continuous improvement activities.
Analysis invoice upstream
and downstream process, use problem solving professionality to propose the
simplification, standardization, and automation opportunities.
Other ad-hoc tasks assigned by
manager.
Who are we looking for?
Bachelor or comparable educational background
in accounting or IT.
Have basic IT infrastructure knowledge, including
server, network, security.
Understand IT ITIL system knowledge with service
request, incidents and change request processes. ServiceNow experience is
a plus.
SAP system knowledge required, familiar with master
data and understand the order to cash process. (please prepare one slide
to share your understanding if you are selected for interview)
Project management experience preferred.
Data analytics skills preferred.
LEAN , 6 Sigma, Problem Solving
knowledge/certification is a plus
Microsoft office skills (Outlook, Excel, Word,
PowerPoint etc.)
Good communication skills and team spirit
Customer orientation and service attitude
Intermediate oral and written English skills
Work under pressure
Be in open mind and growth mindset
In case you have
acquired your skills in alternative ways your application is just as well
appreciated.
About GBS
GBS provides
support services to all Siemens Entities. The GBS portfolio consists of
Accounting
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工作地點
地址：蘇州虎丘區(qū)蘇州-虎丘區(qū)珠江路
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